The boss speaks

This is a speech by Mr. Always_on_the_Go, the CEO of Parivarthan Inc. [an imaginary company]

My dear friends and colleagues. In a little more than a month, the year 2013 will draw to a close and we will be welcoming the New Year. While I wouldn’t say we had a bad 2013, I definitely feel we can do much better than this. So let each one of us put in that extra bit more and in that way cumulatively work towards achieving better results in the future.

Some months back on a long flight back home, I happened to have a copy of ‘Fish!’, an American business best-seller, which I bought from an airport stall. This little book with a catchy cover is a little more than a 100 pages. I confess I was bowled over by the colourful cover, the title and the catch-line, “Work made fun gets done”. To tell you in a gist what the book is about let me quote one of the authors, Ken Blanchard:

“I think this is a marvellous book. The story of the world famous Pike Place Fish market is fantastic. But this book is not just about selling fish; it’s a love story that can happen in your organisation too.”

I highly recommend this book to each one of you. The language is simple and therefore easy to comprehend and offers a lot a wisdom on how best to tackle problems at a workplace and be more productive.

It is after reading this book, that I was inspired to draft “Way To Go”, which are ways that could improve our productivity and achieve great success.

1. Work made fun gets done

This first in this list is from one of my favourite chapters in ‘Fish!’ which is “Choose Your Attitude”. This chapter very eloquently reinforces the catch-line of the book, “Work made fun gets done”.

The chapter starts with these words:

“There is always a choice about
the way you do your work,
even if there is not
a choice about the work itself.”

The authors beautifully elaborate on these words with an anecdote through Lonnie, a fish guy at the Pike Place Fish Market. Lonnie’s grand-mom always brought love and smile to her work. All her grandchildren including Lonnie loved helping her wash the dishes because working with her was so much fun. With the help of her grandchildren, Lonnie’s grandmother managed to get the dishes done that much more quickly. Dishwashing as everyone knows is a mundane task but the old lady brought a lot of love into the task and her spirit was infectious.

What I learnt from this anecdote:  A leader of any team should be able to instill in his or her team the same kind of joy and effervescence as the old lady brought into dishwashing and in the process make work and the workplace more enjoyable. Also work has to be delegated effectively.

2. Discipline is paramount

Discipline plays a significant role in the success of an individual or business. And when I say discipline, it means in every aspect of a job. Every employee should give his or her best to any job that is assigned to them. Avoid being late and taking leave as much as possible. If you are sick try to crawl to office (of course exceptions apply). Awaken the creative side of you and when you conceive an idea, work on it and leave no stone unturned till you get results. Always finish a task in hand before taking up another and more importantly stick to deadlines.

3. Building relationships

In a team setup, it goes without saying that a healthy rapport needs to exist between individual team members. And since everyone needs to work in tandem, personal differences if any should be cast aside. And in case your job requires you to interact with clients hone your public relation skills and exploit them to the maximum. Make good use of the Internet by using social-media networking sites like Facebook and Twitter to promote the company business.

4. Delegate work effectively

For a project to be successfully implemented, every team leader should ensure that the work is equally distributed and monitor the workflow at periodic intervals. Over here, the team leader should refrain from micromanaging. Micromanaging would lead to irritating employees and loss of trust. A good idea would be to have in place a written work distribution plan and schedule. Employees on their part could maintain a daily to-do list and tick off each task once it is completed. Daily tasks can also be prioritised so that at the end of the day important ones are not left out.

5. Keep an eye on competitors

For any company to succeed it is important to keep an eye on competition and competitors. We need to be on par if not ahead of our competitors. If need be, business needs to be re-invented if not re-charged so that we don’t fall back in the rat race.

So my dear employees, I won’t take any more of your time. Get going! Cheers! Do not forget to have a copy of “Way To Go” pasted on your workstation.

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